A practical playbook for leaders who want AI to make their organisation more capable and more human — with the frameworks, tools and real-world stories to do it.
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James Poulter
Founder, ThreePoint Labs · 250+ keynotes worldwide
My view is that the future belongs to the minority of businesses that follow this advice.
Rory Sutherland
Vice Chairman, Ogilvy Group · Author of Alchemy
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In AI at Work: How to Build a Full Stack Organisation, James Poulter delivers a bold, practical framework for implementing AI in ways that enhance rather than replace human work.
As fears of agentic obsolescence abound, organisations are struggling to implement AI in ways that enhance rather than replace human work. AI at Work introduces a full-stack approach that balances technological capability with human values, ethics, and practical application. Rather than focusing on technical capabilities or dystopian warnings, it utilises a full-stack approach to harness AI's benefits while preserving what matters most — a firm's people, its values, and its unique organisational identity.
The global AI market is projected to reach $1.8 trillion by 2030, with organisations racing to implement AI solutions. Yet whilst 83% of executives report AI is a top priority, only 23% have a comprehensive implementation strategy. This book fills the critical gap between theoretical AI books and technical implementation guides by offering a practical framework applicable across industries, with equal emphasis on technological capability, ethical considerations, and real-world applications.
Whether you're a CEO looking to transform your company, a manager wanting to implement AI in your team, or an individual contributor seeking to understand AI's role in the future of work, this book provides the insights and tools you need to succeed.
Every civilisational shift demands a choice: we can let it happen to us, or we can shape it. … JP shows us how to build organisations that are more human, not less.
Baroness Philippa Stroud
Executive Chair, Alliance for Responsible Citizenship
The hardest thing about working in AI isn’t the technology – it’s convincing people that the ways they work and think have to change with it. James gets that challenge better than almost anyone, and he gives you something rare: a genuinely practical path through it.
Emerson Sklar
Chief Evangelist, Amazon Alexa
This is a really important and timely read. Based on our own research at Edelman we know that, much more than the technology itself, among the most challenging things about AI is societal trust. JP understands that better than almost anyone writing on this subject, and AI at Work gives leaders a practical framework for building it: with their teams, their organisations, and the people they serve.
Nigel Miller
Regional Chief People Officer, Edelman
In today’s fast-changing landscape, you’re either engaged with the future or you’re not. This book helps make sure you’re ready and provides an essential, pragmatic guide for mapping the change your business needs to embrace AI today and in the years to come.
Marshall Manson
CEO, FleishmanHillard UK
Most AI books tell you to move fast, but this one tells you to listen to your gut; that is your ethical intelligence! A sharp, practical guide for leaders who understand that governance isn’t the enemy of innovation – it’s the enabler of it.
Patricia Shaw
CEO & Founder, Beyond Reach
AI can be a force for good but only if we keep technology from eroding our humanity. I love James’ book because while teaching us how to use AI effectively, it never loses sight of the importance of preserving uniquely human attributes like strategic thinking, empathy, and agency.
Jennifer Powers
Founder & Director, Unplugged Coalition
AI at Work maps four archetypes of the full stack worker. Take the assessment — 14 questions, about five minutes — to discover which one you lead with and how to orchestrate AI around it.
You see how everything connects.
You build something nobody expected.
You hold the vision and make the call.
You read the room before anyone else.
James “JP” Poulter is a leading AI strategist, keynote speaker, and founder of ThreePoint Labs, an AI transformation consultancy helping organisations navigate the shift to intelligent working with clarity, ethics and purpose. Former CEO of Vixen Labs – a voice AI company he founded and sold to House 337 in 2023 – and previously Head of Emerging Platforms at The LEGO Group, JP brings rare depth across both start-up and enterprise scale.
He has advised organisations including Amazon, Verizon, Bosch and Universal Music, delivered more than 250 keynotes worldwide, and is a committed advocate for ethical AI implementation, serving on the board of Christian Aid. AI at Work is his first book.
Taking the ideas in AI at Work to stages across the UK and US.
🇬🇧 Science Museum, London • November 12, 2026
Keynote on how the technology we’re immersed in has become invisible, and how we become people of the middle.
🇬🇧 Hackney, London • November 14, 2026
In conversation at SAINT Church’s Renaissance Festival.
🇬🇧 London • Late November 2026
A hands-on day on vibe working, vibe coding and the four AI worker types. Signed book and 30 days of WhatsApp support included.
Join the waitlist →🇬🇧 Mayfair, London • November 19, 2026
Keynote on AI for Altour.
🇺🇸 New York, NY • December 9-10, 2026
At The AI Summit New York, Javits Center.
🇬🇧 London • December 10, 2026
Keynote for Colt Technology Services.
Reflections on embracing the future of technology whilst protecting human value
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Get AI at Work today and start building an organisation where AI makes your people more capable — not less necessary.
